YT's Cell Phones - Ebay Seller Name is cellphoneforever or ytshopping2008

I have not yet received my refund or a new phone.  I would NOT recommend purchasing anything from YT's Cell Phones also known as cellphoneforever on Ebay.

I purchased a phone from an Ebay seller named cellphoneforever.  The item that I received was defective, and they asked me to just mail it via USPS First Class Mail.  I returned the item to them via USPS Priority Mail, and it shows that the post office received the item.

I gave the seller the tracking number, and they then replied by asking me if I wanted a refund or an exchange for another phone.  I asked them for another phone and did not receive it.  I then filed a claim with PayPal and I still have not received a phone nor a refund.

It is obvious that the seller had no intention of giving me a refund, because they wanted me to just return the item via USPS First Class Mail.  They also did not communicate with me via Ebay, because they obviously did not want Ebay or PayPal to see that they offered to give me a refund or another phone.

I have purchased a phone from them before, and it worked.  I am assuming that if the phone works, you won't have a problem with YT's Cell Phones also known as cellphoneforever on Ebay.  If on the other hand the phone does not work, it is a good idea to use USPS Priority Mail and to ask for a signature of receipt.  This way you will be able to ask the credit card company to reverse the charges.

I usually do not immediately leave negative feedback regarding a seller on Ebay, because I give them the opportunity to resolve a problem.  Unfortunately, if the problem is not resolved within 60 days I am unable to leave negative feedback.  Lesson learned:  Immediately leave negative feedback, and once it is resolved you will then be able to state the seller resolved the problem.  It is a way in which the seller will have to resolve the problem.

The following is the information regarding the company that I would NOT recommend:

MABILI INT TRADING CO LTD
sowaytech.service@gmail.com
Seller's ID: ytshopping2008
Seller's ID: cellphoneforever
SOWAYTECH 
Unit D & E, 2/F, 
MERCANTILE IND.&WAREHOBULD, 
16-24, TA CHUEN PING ST., 
KWAI CHUNG, HONGKONG
Tel: 00852 26199005

I write reviews and surveys.  Cellphoneforever is my first negative blog regarding a company on Ebay.